Menoverse
HIPAA-compliant lead capture and CRM system
Menoverse is a health and wellness platform focused on supporting women navigating menopause.
The company needed a digital platform that could collect sensitive health-related information while maintaining strict data privacy requirements. We built a custom lead generation and CRM workflow designed around HIPAA compliance and secure data handling.
The Challenge
- No existing digital infrastructure for customer acquisition
- Need to collect sensitive health-related information securely
- Requirement to separate health data from marketing information
- Need for a system that could support business growth while maintaining privacy standards
What We Built
We built a custom WordPress website with a HIPAA-compliant lead capture system and internal CRM workflow designed around secure data separation.
Secure lead capture system
- Custom multi-step lead capture forms
- Separation of health-related information from marketing data
- Secure storage and processing architecture
- Custom internal interface for managing and matching leads
CRM and data architecture
- Custom CRM workflow built around privacy requirements
- Manual matching system using unique identifiers rather than directly connecting sensitive health information with marketing profiles
- Custom API layer connecting the website and internal systems
Platform development
- Custom WordPress theme built from original designs
- React-based form interfaces
- Node.js backend services
- Secure data handling workflows
Key complexity
- Designing around HIPAA compliance requirements
- Building systems where sensitive health data could not be exposed through standard marketing workflows
- Balancing usability with strict privacy constraints
- Creating a scalable foundation for a growing healthcare-focused company
Results
- Successfully launched a secure healthcare marketing platform
- Enabled compliant collection and management of user information
- Created a controlled workflow for managing leads while protecting sensitive data
- Provided a foundation for continued business growth
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