Farechild Events

Event platform stabilization and scaling system

Legacy system modernization Event platform development Node.js application engineering Payment system integration Database architecture optimization

Farechild Events is a live events platform used by promoters to run ticketed events across alternative and emerging industries.

When we took over the platform, it was already in active production. Events were running, tickets were being sold, and payouts were being processed in real time. The issue wasn’t building something new — it was that the system underneath it was no longer fully reliable.

Payment flows would fail without clear patterns. Payouts didn’t always reconcile correctly. And as usage increased, the gaps between systems started to show.

We stepped in under a long-term retainer and began stabilizing the platform while it stayed live.

The Challenge

Ticketing and payout logic failing intermittently in production
Payment processing inconsistencies affecting transactions
Financial data mismatches across system components
Database structure not scaling with event volume
Core workflows breaking under real usage conditions
Legacy codebase too risky to replace outright

What We Built

We worked directly inside the existing system, stabilizing and progressively rebuilding core components without taking the platform offline.

Platform stabilization and backend systems

Incremental refactoring of Node.js backend in production-safe stages
Database schema redesign to support reliable event and ticket data
Fixed payment validation issues causing transaction drift
Rebuilt promoter payout calculation logic for consistency
Stabilized core event and order processing workflows

Ticketing and event system

Multi-ticket cart system supporting mixed ticket types per event
Recurring event functionality for promoters
Repaired and stabilized ticket lifecycle flow from purchase to fulfillment
Improved reliability during peak traffic event periods

Analytics and operational tools

Event performance dashboards for promoters and platform operators
Revenue projection tools for upcoming and active events
Ticket breakdown reporting across events and promoters
Increased visibility into platform-level performance and trends

Integrations

Authorize.net payment processing
Google Maps API for event location data
MongoDB data layer
AWS infrastructure (EC2, S3)

Key complexity

System was live and generating real transactions throughout work
No option for full rewrite or downtime
Financial accuracy required across all workflows
Incremental refactoring of tightly coupled legacy architecture
Interdependencies between payments, events, and payouts

Results

Stabilized a live production event platform without interrupting operations
Resolved inconsistencies in payment and payout systems
Improved reliability across ticketing and event workflows
Enabled continued expansion of promoter base
Reduced operational risk for internal team
Long-term retainer engagement evolved into ongoing direct partnership

Agency FAQs

What types of agencies do you work with?

Marketing, creative, and digital agencies that need outsourced web and software development support.

Do you offer white-label development services?

Can you handle ongoing development and maintenance?

Do you take on smaller projects?

How do you collaborate with agency teams?

We can seamlessly integrate into your team as either an extension of your existing development pipeline, or take on development completely for your agency. We will often be in meetings with the client from the ground floor, but we can just as easily work with specs and be an invisible force churning out your projects in the background, allowing you to focus on growing your client relationships.